Payment and shipping costs
Shipping & Payment
We calculate the exact shipping costs for you simply in the shopping cart, after you have placed all desired items in the shopping cart.
A registration is not necessary for this. You do not have to calculate and see all important information /options at a glance.
For deliveries outside the EU you may have to pay additional costs like customs duties or import taxes, pls check you local authorities.
What does the status "in shipping department" mean:
The status "in the shipping department" means that we are preparing the shipping process, that is, preparing the box, printing the invoice and creating the shipping label.Then everything goes to the warehouse, where the goods are added and then the shipment is made.
What does the status "Your order has been shipped" mean:
The status "Your order has been shipped" means that your goods have left the shipping department and will be handed over to the shipping service provider. DHL shipping days are Mon, Wed, Fri
If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the shipment of goods as a whole.
When paying with Paypal
We will only send to the shipping address provided by Paypal. Please pay attention to which address is stored in your account with Paypal.
If the address is wrong, the postage costs + return fee will be charged again or can not be refunded. If you don´t pick up your parcel and DHL is returning the parcel to us, a return fee of 25€ will be deducted from the refund.
A. Shipping and information:
Depending on the size of your order, shipping will take place via Deutsche Post, DHL or by forwarding agency. The applicable shipping costs can be found in the list below.
The goods can only be shipped to the countries listed below. If you wish to have the goods shipped to a country not listed, please contact us by email or telephone. We must then check in each individual case whether it is possible to ship the goods there. If this should be the case, you will receive an offer from us with the corresponding shipping costs.
I. Shipping within Germany:
All prices including VAT, otherwise stated below the list.
Our shipping costs are dependent on weight, you can see the shipping weight for each article on the detail page. For a simple view, you can put all desired items in the cart and see by clicking on "Shopping Cart" the shipping costs.
Up to 20gr as letter for 0.00€
Up to 1000gr as "Warenpost" 3.75€ (35,3 x 25 x 10,0 cm max of 1 kg)
From 0-2kg as a package for € 5.99
From 2-5kg as a package for € 7.99
From 5-10kg as a package for 11.99 €
From 10-30kg as a package for 19.99 €
All other countries on request.
II. Shipping outside Germany (Due to COVID 19 some countries may be excluded. Shipping times are much longer!)
We ship to the following countries up to 2kg weight. The applicable shipping costs can be found in the table below.
Shipping to the EU / EEA-countries as goods international ( + VAT):
(35,3 x 25 x 10,0 cm max of 1 kg)
Belgium Bulgaria Latvia Slovakia
Estonia Luxembourg Spain
Finland Malta Czech Republic
France Monaco Hungary
Greece Netherlands Cyprus
Italy Portugal Romania
Up to 500gr as S-Warenbrief for 7.55 € incl. tracking
Up to 1000gr as M-Warenbrief for 10.24 € incl. tracking
Up to 2000gr as L-Warenbrief for 21.00€ incl. tracking
Shipping time: Additional maximum duration in days 3-5.
Shipping to countries outside the EU up to max. 1 kg as post International. (35,3 x 25 x 10,0 cm max of 1 kg)
Non EU incl. Consignment tracking (Due to COVID 19 some countries may be excluded. Shipping times are much longer!)
Albania Japan Switzerland
Andorra Cambodia Serbia
Angola Cameroon Singapore
Argentina Canada Swaziland
Australia Kazakhstan Thailand
Barbados Korea, Republic (South Korea) Trinidad and Tobago
Belarus Liechtenstein Turkey
Brazil Malaysia USA
Burkina Faso Micronesia (USA) United Arab Emirates
China (VR) New Zealand Cyprus (northern part)
Hong Kong Oman
Puerto Rico (USA)
Up to 500gr as S-Warenbrief for 7.50€
Up to 1000gr as M-Warenbrief for 13.50€
Up to 2000gr as L-Warenbrief for 25.00€
Shipping time: Additional maximum duration in days 21-35.
Shipping to EU countries (tax to be added):
bis 2 kg: 15.00€
bis 5 kg: 18.00€
Bis 10 kg: 25.00€
bis 25kg: 35.00€
Shipping to UK and CH:
bis 2 kg: 20.00€
bis 5 kg: 25.00€
Bis 10 kg: 35.00€
bis 25kg: 55.00€
From September 2022: UK customers can optional book DDP service. You will receive the parcel with all duties paid. You pay the taxes and fees directly with your order. This service will be charged with 5€. Pls contact us after your purchase. We will then tell you the exact amount which can be paid by paypal.
In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases which we are not responsible for and which you are responsible for. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (such as customs duties). For more information, see http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for the Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.
We receive many packages with goods etc. These empty cartons are used depending on the condition to send again packets.
A small contribution to the environment. So, why don´t use them again?
Parcels with DHL we basically send CO2-neutral "go Green".
Our shop works with an SSL encryption to protect your data. You always recognize an encryption at the following addition in your browser: https: //
Test our certificate: http://www.sslshopper.com/ssl-checker.html#hostname=www.crewshop24.com
How can you pay with us?
We offer different types of payment:
(A secure SSL connection is used during data entry during the payment process)
1. Prepayment / EU-Transfer
This is the normal bank transfer, which you have to initiate after order confirmation, either by filling out your bank account or, of course, online. Please do not forget to specify the order number for the transfer, since only then can a clear assignment be made to your order. Depending on the bank it takes about 1 to 2 days (from abroad also longer) until the money at our bank arrives and thus the payment receipt can be booked. For transfers from abroad, you may incur additional costs for your bank.
The goods remain our property until full payment has been received.
Please note that we will automatically delete the order after 5 working days without payment.