Payment and shipping costs

Payment and shipping costs

New: Within Germany add the service of DHL with designated delivery times 18-20 / 19-21 clock! Simply specify in the order (fee apply).
Shopping cart with worth of 250.-€ or above, we ship your order within Germany free, except aircraft seats.

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Shipping Information
What is the status "in the dispatch department":
The status "in the dispatch department" means that we are preparing the shipping process: Prepare the carton, print the invoice and create the shipping label. Then everything goes to the warehouse, where the goods are added and then the shipping takes place.

What is the status "Your order has been sent":
The status "Your order has been sent" means that your goods will be handed over to the shipping service provider in less than 24hrs.

Desired day delivery at dispatch as package
When ordering, simply specify a day of your choice and we ask DHL to deliver the package on the desired day. Express deliveries within 24h are subject to demand.


A. Shipping and information:
 
By default, shipping of the goods is only possible in the countries listed below. Depending on the size of your order, shipping will take place via Deutsche Post, DHL or by forwarding agency. The applicable shipping costs can be found in the list below.
If you wish to ship to another country, then please send us an e-mail before placing an order (insert the e-mail address) and tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you at short notice, if we can also ship to the desired country and you - should a delivery to the desired delivery address be possible - notify the shipping costs, as we have to ask the shipping option and the cost in advance with our shipping partner.
 
I. Shipping within Germany:
From a gross order value of 250.00 Euro we ship free of charge.
Our shipping costs are dependent on weight, you can see the shipping weight for each article on the detail page. For a simple view, you can put all desired items in the cart and see by clicking on "Shopping Cart" the shipping costs.

To 20gr as letter for 1.10 €

To 50gr as letter for 1.30 €
Up to 200gr as letter for 1.99 €
Up to 500gr as letter for 2.90 €
 
From 0-2kg as a package for € 4.99
From 2-5kg as a package for 5.99 €
From 5-10kg as a package for € 8.99
From 15-31.5kg as a package for 15.99 €

 
II. Shipping outside Germany
We ship to the following countries up to 2kg weight. The applicable shipping costs can be found in the table below.
 
Shipping to the EU / EEA-countries as goods international (including 19% VAT):
Belgium Bulgaria Latvia Slovakia
Denmark Lithuania
Estonia Luxembourg Spain
Finland Malta Czech Republic
France Monaco Hungary
Greece Netherlands Cyprus
UK Austria Iceland
Ireland Poland
Italy Portugal Romania
Croatia Sweden

Up to 500gr as S-Warenbrief for 7.50 € incl. tracking
Up to 1000gr as M-Warenbrief for 12.50 € incl. tracking
Up to 2000gr as L-Warenbrief for 25.00€ including tracking

Shipping to the EU, Liechtenstein and Switzerland with DHL:
Shipping Price Table for Packages with DHL:
Within the EU (including 19% VAT):
Base price: € 11.48 + € 0.95 per kilo started

Shipping to countries outside the EU up to max. 2 kg as goods post International
Non EU incl. Consignment tracking

Egypt Israel Russian Federation
Albania Japan Switzerland
Andorra Cambodia Serbia
Angola Cameroon Singapore
Argentina Canada Swaziland
Australia Kazakhstan Thailand
Barbados Korea, Republic (South Korea) Trinidad and Tobago
Belarus Liechtenstein Turkey
Brazil Malaysia USA
Burkina Faso Micronesia (USA) United Arab Emirates
China (VR) New Zealand Cyprus (northern part)
Gibraltar Norway
Hong Kong Oman
Puerto Rico (USA)

Up to 500gr as S-Warenbrief for 6.30 €
Up to 1000gr as M-Warenbrief for 10.50 €
Up to 2000gr as L-Warenbrief for 21.01 €


In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases which we are not responsible for and which you are responsible for. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (such as customs duties). For more information, see http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for the Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

We receive many packages with goods etc. These empty cartons are used depending on the condition to send again packets.
A small contribution to the environment. So, why don´t use them again?
Parcels with DHL we basically send CO2-neutral "go Green".

 

Our shop works with an SSL encryption to protect your data. You always recognize an encryption at the following addition in your browser: https: //
 
T
est our certificate: http://www.sslshopper.com/ssl-checker.html#hostname=www.crewshop24.com
 


How can you pay with us?

We offer different types of payment:
(A secure SSL connection is used during data entry during the payment process)

1.  Prepayment / EU-Transfer
 


This is the normal bank transfer, which you have to initiate after order confirmation, either by filling out your bank account or, of course, online. Please do not forget to specify the order number for the transfer, since only then can a clear assignment be made to your order. Depending on the bank it takes about 1 to 3 days (from abroad also longer) until the money at our bank arrives and thus the payment receipt can be booked. For transfers from abroad, you may incur additional costs for your bank.
The goods remain our property until full payment has been received. Payments must be made to:
I.Gülseren
Commerzbank Langenhagen
IBAN: DE26250400660146128400
BIC: COBADEFF
Please note that we will automatically delete the order after 7 working days after receipt of order.

2. INSTRUCTIONS FOR SOFORT-Payment (Klarna)
 

If you have an online bank account with a PIN / TAN procedure, you can easily pay by direct transfer from your online banking account. All you need is an account number, bank code, PIN and TAN.
An order, which is paid with immediate transfer, gets paid directly the status and thus has a time advantage of approx. 2-3 days against the normal transfer.
Immediate transfer is carried out by Payment Network AG.
Detailed information can be found here: Immediate transfer
There are no extra charges for you.

Klarna Privacy Statement

https://www.klarna.com/sofort/privacy-policy/


3. PayPal Plus & PayPal Express

Welcome to the safer side of the Internet! Your bank details are secure and the buyer's protection is back in trouble. And most importantly, you pay with just a few clicks - click click! Safer!
hopping on the Internet? But only with PayPal - your security net. The free buyer protection catches you, if an article was not sent or reaches quite differently than described.
The PayPal security goes even further: you enter your data only once, at registration. From then on they remain secure in one place - with PayPal. The seller does not get to see them.
In addition to the security of PayPal zack, zack: Few clicks and the purchase is on the way to you.
If everything would be so simple: With your e-mail address and a password it can start immediately.
PayPal is at home all over the country - beyond all national borders. This means that you can also pay in other currencies.

Paypal Privacy Statement
https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en_DE

 
Legal Papyal:
 https://www.paypal.com/de/webapps/mpp/ua/legalhub-full
4. Secupay AG for Credit Card Payments

Privacy Policy: https://www.secupay.com/en/privacy-policy


 

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