General terms and conditions

Terms and conditions (as of 31.08.2018)
 
1. Scope
2. Contracting party
3. Offer and conclusion of contract
4. Cancellation Policy / Withdrawal
5. Prices and shipping costs
6. Delivery
7. Payment
8. Retention of title
9. Warranty
10. Further information / Ordinance on old electrical appliances
11. Optional cancellation form

------------------------------------
1. Scope
------------------------------------
For all deliveries of IKG crewshop24.com, owner Ismet Gülseren (hereafter: IKG) to consumers (§ 13 BGB), these terms and conditions (GTC) apply. Consumer within the meaning of § 13 BGB is any natural person who concludes a legal transaction for a purpose that can be attributed predominantly neither their commercial nor a self-employed professional activity. Valid for the pages www.crewshop24.com

------------------------------------
2. Contracting party
------------------------------------
The purchase contract is concluded with:  

IKG crewshop24.com
Ismet Gülseren
Lessingstr. 8th
D-30855 Langenhagen
E-Mail: info@crewshop24.com

Telephone: +49 (0) 178 8899777 (in the German Vodafone Mobilfunknetz)
Fax: +49 1805 7777210087 (14c / min landline, max.42c / min mobile, incl. VAT)
Our Threema ID: V35T4FHV (for customers with Threema app)

If you have complaints or complaints or if you have any questions or problems, you can contact our customer service.
You can reach us around the clock by e-mail:   info@crewshop24.com

 
------------------------------------
3. Offer and conclusion of contract
------------------------------------
3.1 The contract language is German. The presentation of the products in the online shop is not a legally binding offer, but an invitation to order dar. All offers are "while stocks last", if not noted in the products otherwise. Errors excepted.

3.2 By clicking on the button 'Buy' in the final step of the order process you make a binding order of the goods contained in the shopping cart. The purchase contract is concluded when we accept your order by an order confirmation by e-mail immediately after receiving your order. With your order, you declare your unconditional and unconditional agreement to our terms and conditions.

------------------------------------
4th   Right of cancellation
------------------------------------
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must contact us

IKG crewshop24.com
Ismet Gülseren
Lessingstr. 8
D-30855 Langenhagen

Contact:
E-Mail: info@crewshop24.com
Telephone: +49 (0) 178 8899777 (German: Vodafone Mobilfunknetz)
Fax: +49 1805 7777210087 (14c / min landline, max.42c / min mobile, incl. VAT)

by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
 
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
------------------------------------
5. Prices and shipping costs
------------------------------------

5.1 The prices stated on the product pages include VAT
5.2 Delivery is made against the packaging and shipping costs stated on the website, which can be viewed in advance on the website.
5.3 Deliveries to countries outside the EU may incur additional costs in the form of customs duties or import taxes, which must be borne by you.
We reserve the right to a request if the wrong shipping costs are selected.
------------------------------------
6. Delivery
------------------------------------

6.1 Deliveries are made only within Germany and the EU via DHL / Deutsche Post . Orders outside the EU can be rejected.

6.2 The delivery time is 1-3 working days, in case of surcharge express delivery is the delivery within 24 hours. We refer to any deviating delivery times on the respective product page.

6.3 If the ordered product can not be delivered on time because we are not supplied with this product in time by our supplier, we will inform you immediately. In such a case, you are free to wait for the ordered product or to cancel your order. In the event of cancellation, any consideration already paid may be reimbursed immediately.
------------------------------------
7. Payment
------------------------------------

7.1 Only the payment methods indicated to the customer during the ordering process are accepted.  

7.2 If you select the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

7.3 You are only entitled to set-off if your counterclaims have been legally established by a court, are undisputed or have been acknowledged in writing by us.

7.4 You can only exercise a right of retention if the claims result from the same contractual relationship.

7.5. Note about Internet payment systems

IKG points out that IKG's products and services can be found on the crewshop24.com site as well as bank transfers and internet payment systems (such as PayPal) whose operators are based outside the EU. In particular, these companies store the relevant payment data of the ordering user on servers outside the EU. IKG has no influence on this. The user expressly agrees that in the event that the user wishes to use Internet payment systems for their payment, IKG may also use companies located outside the EU.

Note:
The operator of the service Sofortüberweisung, the Payment Network AG, has in its favor an insurance policy, the damage in case of misuse in accordance with the under this link

https://www.sofortueberweisung.de/cms/index.php?plink=versicherung_fuer_kaeufer&l=1&fs=
replaced insurance conditions. This should protect you from any liability risks within the scope of the insurance. In this context, we point out that there are many banks and savings banks that assume that the use of the "Sofortüberweisung" service will result in a shift of liability for possible misuse by third parties due to the use of your PIN and TAN. This can lead to your bank refusing to take the damage in the event of abuse and, as a result, you have to bear the damage. It should be noted, however, that so far with the service "Sofortüberweisung" still no misuse has come (TÜV-certified online payment system). There is also the above-mentioned insurance cover.

------------------------------------
8. Retention of title
------------------------------------

Until full payment, the goods remain our property. Payments are to be made to:
I.Gülseren
Commerzbank Langenhagen
IBAN: DE26 2504 0066 0146 1284 00
BIC: COBADEFF
Payment in advance / invoice must be made immediately, without deductions. Written reminders by post mean expenses, so we have to charge a fee of 5.- Euro for each reminder by mail. Chargeable reminders will be sent one month after shipment of the goods without payment! The payment period is 7 working days.

------------------------------------
9. Warranty
------------------------------------
The warranty is subject to legal regulations.   You can contact our customer service by email at info@crewshop24.com

------------------------------------
10. Further information
------------------------------------

aircraft parts
Original aerospace products were purchased by us from licensed companies. These parts (like turbine blades, lifejackets, airplane seats, etc.) are no longer functional and therefore NOT suitable for use in aviation. These serve only as private exhibits. An employment in the aviation, whether private or business is expressly prohibited. With your purchase you accept these conditions.
Environmental protection is important to us. Help us with this - we ship goods even with used cartons, for the sake of the environment.

EAR old electrical appliances regulation

Since 24.03.2006 electrical articles may no longer be disposed of as household waste in accordance with §6 (1) sentence 1, §17 (1) and (2) ElektroG. Bring your electronic items to your local collection center for their lifetime. The return is free for end consumers.
Alternatively, you can also send us, the electrical goods purchased from us, and we will gladly take over this service for you free of charge. Return address:
IKG crewshop24.com
Ismet Gülseren
Lessingstr. 8
D-30855 Langenhagen

Scrap battery disposal
In connection with the distribution of batteries or rechargeable batteries, or devices that are operated with batteries or rechargeable batteries, we as distributors are obliged under the Battery Act to provide information about the relevant regulations and obligations:

Used batteries should not be put in the household garbage. Consumers are required by law to bring batteries to a suitable collection point in the trade or in the community. The delivery is free for you. You can send your used batteries back to us. The return of the batteries / rechargeable batteries to us must in any case be sufficiently franked:
IKG crewshop24.com
Ismet Gülseren
Lessingstr. 8
D-30855 Langenhagen
Used batteries may contain harmful substances or heavy metals that can harm the environment and your health. Furthermore, batteries contain valuable materials which can be recycled. The environment and IKG say thank you.
 

The crossed-out wheelie bin means: Batteries and rechargeable batteries must not be disposed with household waste.
 
Batteries contain, among other things poisening pollutants such as lead, cadmium and mercury.

You can also read this information again in the accompanying documents of the goods delivery or in the operating instructions of the respective device manufacturer
 
Further detailed information on the battery law can be obtained from the Federal Ministry for the Environment, Nature Conservation and Nuclear Safety at http://www.bmu.de/abfallwirtschaft or the Federal Environment Agency at http://www.uba.de  
 
Our terms and conditions as a PDF to print - please click here!
For our terms and conditions as pdf you need the free Adobe Reader, which you can download here for free:
http://get.adobe.com/de/reader/?promoid=DAFZB
(In the order process please click on "More" to open the terms and conditions in a separate window)

11. Optional cancellation form
 
withdrawal form

If you want to cancel the contract, please fill out this form and send it back to us.

At
IKG crewshop24.com
Ismet Gülseren
Lessingstr. 8th
D-30855 Langenhagen
E-Mail: info@crewshop24.com
Fax: +49 1805 7777210087 (14c / min landline, max.42c / min mobile, incl. VAT)


I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________
_______________________________________________

Ordered on ___________________ (*) ​​/ received on _______________________ (*)

Name of the consumer (s) ______________________________________
Address of the consumer (s)
_________________________________
_________________________________
_________________________________

_________        _____________________________________________________
date           Signature of the consumer (s) (only when notified on paper)

_____________________________________________________________________________________
(*) Delete as appropriate

'