General terms and conditions

General Terms and Conditions (as of 04.12.2015)

 


1. Scope of application

2. Contractual partners

3. Offer and conclusion of contract

4. Right of revocation / right of revocation

5. Prices and shipping costs

6. Delivery

7. Payment

8. Retention of title

9. Warranty

10. Further information / Electrical equipment regulation

11. Optional revocation form

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1. Scope of application
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For all deliveries of IKG crewshop24.com, owner Ismet Gülseren (hereinafter: IKG) to consumers (§ 13 BGB), these General Terms and Conditions (GTC) apply. Consumers within the meaning of section 13 of the German Civil Code (BGB) are any natural persons who conclude a legal transaction for a purpose which can not be attributed to their commercial or independent professional activities. Valid for the pages www.crewshop24.com


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2. Contractual partners
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The purchase contract comes about with the:


IKG crewshop24.com
Ismet Gülseren
Lessingstr. 8
D-30855 Langenhagen, Germany

 

E-mail: info@crewshop24.com

 


For complaints and complaints, or for questions and problems, please contact our customer support department. You can reach us 24 hours a day by e-mail: info@crewshop24.com


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3. Offer and conclusion of contract
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3.1 The contract language is German. The presentation of the products in the online shop does not constitute a legally binding offer, but a request for the order. All offers are valid as long as the supply is sufficient, if the products are not mentioned differently. Errors excepted.

3.2 By clicking the 'Buy' button in the final step of the ordering process, you place a binding order of the goods contained in the shopping basket. The purchase contract is concluded when we accept your order by means of an order confirmation by e-mail immediately after the receipt of your order. With your order, you declare your unreserved and unconditional acceptance of our general terms and conditions.

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4. Right of revocation / right of revocation

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You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier who has or has taken possession of the goods.

To exercise your right of revocation, you must contact us


IKG crewshop24.com
Ismet Gülseren
Lessingstr. 8th
D-30855 Langenhagen, Germany

Contact:

E-mail: info@crewshop24.com

By means of a clear statement (eg a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

 


Consequences of revocation

If you revoke this Agreement, we will pay you all the payments that we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

 


You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days.

 


They bear the direct costs of returning the goods.

 


They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

  


End of revocation


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5. Prices and shipping costs
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5.1 The prices mentioned on the product pages do not include the statutory value-added tax (small trade, for the time being no VAT calculation).

5.2 The delivery takes place against the packaging and shipping costs indicated on the website, which can be viewed in advance on the website.

5.3 For deliveries to countries outside the EU, additional costs may be incurred in the form of duties or import taxes, which must be borne by yourself.

We reserve the right to make a request if the wrong shipping costs are selected!

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6. Delivery
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6.1 Delivery only takes place within Germany and the EU with DHL. Orders outside the EU can be rejected.

6.2 The delivery time is 1-3 business days, with delivery subject to express delivery the delivery takes place within 24 hours. We may refer to the respective product page for possible differing delivery times.

6.3 If the ordered product is not available in time, because we are not supplied with this product by our supplier in time, we will inform you immediately. In such a case, you are free to wait for the ordered product or to cancel your order. In the event of a cancellation, any counter-performance already paid will be refunded without delay.

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7. Payment
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7.1 Only the payment methods indicated in the order process will be accepted.

7.2 If you choose the method of payment in advance we will call you our bank account in the order confirmation and deliver the goods after payment receipt.

7.3 You are entitled to a right of set-off only if your counterclaims have been legally established, undisputed or recognized by us in writing.

7.4 You can only exercise a right of retention, insofar as the claims result from the same contractual relationship.

7.5. Note on Internet payment systems

IKG points out that in addition to bank transfers, Internet payment systems (such as PayPal), whose operators are based outside the EU, are also offered for ordering IKG's products and services on the crewshop24.com site. In particular, these companies store the data relevant to the payment of the ordering user on servers outside the EU. IKG has no influence on this. The user expressly agrees that the IKG can also use companies located outside the EU in the event that the user wants to use Internet payment systems for the payment.

Note:
The operator of the service Immediate transfer, the Payment Network AG, has concluded in your favor an insurance that damages the abuse under the terms of this link

https://www.sofortueberweisung.de/cms/index.php?plink=versicherung_fuer_kaeufer&l=1&fs=

Reimbursed insurance conditions. This is intended to protect you from possible liability risks within the scope of the insurance coverage. In this context, we would like to point out that there are many banks and savings banks that assume that the use of the "Immediate Transfer" service will result in a liability liability in the case of misuse by third parties due to the use of your PIN and TAN. This may cause your bank to refuse to take the damage in the event of misuse and result in the damage you have suffered. However, it should be pointed out that the "immediate transfer" service has not yet resulted in any abuses (TÜV-certified online payment system). There is also the above-mentioned insurance cover.

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8. Retention of title
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The goods remain our property until full payment has been received. Payments must be made to:

I.Gülseren

Commerzbank Langenhagen

IBAN: DE26250400660146128400
BIC: COBADEFF

The payment with advance payment / invoice has to be done immediately, without deductions. Written reminders by post mean expenses so that we have to charge a fee of 5.- Euro for each reminder by post. Written reminders will be sent one month after dispatch of the goods without payment receipt or proof!

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9. Warranty
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The warranty is subject to legal regulations. You can reach our customer service by email at info@crewshop24.com

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10. More information
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aircraft parts

We purchased original aviation items from licensed companies. These parts (such as turbine blades, lifejackets, aircraft seats, etc.) are no longer functional and therefore NOT suitable for use in aviation. These are only for private exhibitions. Any use in aviation, whether private or business, is expressly prohibited. With your purchase, you accept these terms.

Environmental protection is important to us. Help us - we also ship goods with already used cartons, for the sake of the environment.

EAR Electrical Appliance Ordinance

Since 24.03.2006 electrical articles according to § 6 paragraph 1 sentence 1, §17 paragraph 1 and 2 ElektroG can no longer be fed to household waste. Bring electrical articles to their regional collection point after their lifetime. The return is free of charge for end users.
Alternatively, you can also send us the electrical products purchased from us, and we will gladly accept this service for you free of charge. Return address IKG crewshop24.com Ismet Gülseren Im Dorfe 18, 30826 Garbsen.

Scrap battery disposal

In connection with the sale of batteries or accumulators, or devices which are operated with batteries or accumulators, we are obligated, according to the Battery Law, to inform us about the relevant regulations and obligations:


Used batteries should not be put in the household garbage. Consumers are legally obliged to bring batteries to a suitable collection point at the trade or the municipality. The delivery is free for you. You can send your used batteries back to us. The return of the batteries / accumulators to us must in any case be sufficiently franked:

IKG crewshop24.com
Ismet Gülseren
Lessingstr. 8th
D-30855 Langenhagen, Germany

Waste batteries may contain contaminants or heavy metals that can harm the environment and health. Furthermore, batteries contain valuable materials which can be recycled. The environment and IKG say thank you.

 



The waste bin means: Batteries and accumulators must not be disposed of in household waste.


The signs under the rubbish bin stand for:
Pb: Battery contains lead
Cd: Battery contains cadmium
Hg: Battery contains mercury


You can also read this information again in the accompanying documents for the delivery of the goods or in the operating instructions of the respective equipment manufacturer


Further detailed information on the battery legislation can be obtained from the German Federal Ministry for the Environment, Nature Conservation and Nuclear Safety
Our terms and conditions as a PDF to print - please click here!

For our terms and conditions as pdf you need the free Adobe Reader, which you can download here free of charge:

http://get.adobe.com/de/reader/?promoid=DAFZB

(In the order process click on "More" to open the GTC in a separate window)


11. Optional revocation form


withdrawal form



    
If you want to revoke the contract, please fill out this form and send it back to us.

    
At
    
IKG crewshop24.com
    
Ismet Gülseren
    
Lessingstr. 8
    
D-30855 Langenhagen, Germany


    
E-mail: info@crewshop24.com
    



    I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
    
_______________________________________________
    
_______________________________________________

    
Ordered on ___________________ (*) ​​/ received on _______________________ (*)

    
Name of consumer (s) ______________________________________
    
Address of the consumer (s)
    
_________________________________
    
_________________________________
    
_________________________________

    
_________ _____________________________________________________
    
Date Signature of the consumer (s) (only in the case of a communication on paper)

    
_____________________________________________________________________________________
    
(*) Delete as appropriate